Support Center

We're Here to Help

Get the support you need to build, deploy, and optimize your AI agents. Our expert team is ready to help you succeed.

Choose Your Support Channel

Multiple ways to get help, tailored to your needs and urgency level

Live Chat

Get instant help from our support team

24/7 for Enterprise

Email Support

Detailed assistance via email

Response within 4 hours

Phone Support

Direct phone assistance

Business hours (Enterprise)

Documentation

Comprehensive guides and tutorials

Available 24/7

Frequently Asked Questions

Quick answers to common questions

1
How do I get started with MCPChats?

Sign up for our beta program, follow the integration guide for your platform (Shopify, etc.), and configure your AI agent settings through our dashboard.

2
What platforms do you support?

We currently support Shopify with more e-commerce platforms coming soon. Our MCP architecture allows for rapid integration with new systems.

3
How long does setup take?

Most integrations can be completed in under 30 minutes using our guided setup process. Complex customizations may take longer.

4
Do you offer custom training?

Yes! We provide personalized onboarding sessions and training for Enterprise customers to ensure optimal AI agent performance.

5
What's included in the free trial?

Our 30-day free trial includes full access to all features, up to 1,000 conversations, and email support.

Still need help?

Can't find the answer you're looking for? Our support team is standing by to help.