AI-powered WhatsApp sales & support — connected to your Shopify store via MCP
Your Shopify store,
now answering on WhatsApp 24/7
Answer questions in seconds
Customers ask about products, availability, order status, or shipping — the agent checks your Shopify store in real time and replies instantly with the right info.
Handle returns without lifting a finger
The agent walks customers through refunds and exchanges, collects all the necessary details, and syncs everything back to Shopify so your team doesn't have to.
See exactly how much time you save
Track conversation volumes, resolution rates, and hours saved so you know exactly how much your WhatsApp agent is doing for your business.
WhatsApp agents,
Shopify intelligence
WhatsApp-Agent-AI connects directly to your Shopify products, collections, and orders to answer questions and send the right messages at the right time.
Real-time product support
Let customers discover, compare, and get answers about your products over WhatsApp, powered by your live Shopify catalog.
Policy-safe & consent-aware
Built to respect WhatsApp and Shopify messaging policies, opt-ins, and opt-outs so you stay compliant.
Shopify + WhatsApp integration
Connect your Shopify store and WhatsApp number so products, collections, orders, and customers are always in sync.
Order & lifecycle notifications
Send timely messages when orders are placed, shipped, delivered, refunded, and more — without custom flows.
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Conversational commerce
Answer product questions, sizing, availability, and shipping in WhatsApp using live Shopify data.
Shopify-native integrations
Connect products, collections, orders, and customers without custom APIs or new dashboards.
Human handoff built-in
Route complex conversations to your support team with full context when the agent needs help.
Store-specific flows
Adjust tone, policies, and flows to match how your brand already serves customers.
Privacy & compliance
Respect WhatsApp opt-ins, opt-outs, and Shopify data policies while keeping data access controlled.
What WhatsApp-Agent-AI handles for you
Shopify-aware conversations
Every reply can reference live products, variants, orders, and policies pulled directly from your Shopify store.
Pre-built flows
Use out-of-the-box journeys for order updates, abandoned carts, and back-in-stock alerts instead of building them from scratch.
Guardrails & compliance
Enforce opt-ins, templates, and tone rules so agents stay safely within WhatsApp and brand guidelines.
Hi Jamie, your order #1043 is confirmed and getting ready to ship.
Your package is on the way. Track it here:jasper.ly/1043
How did everything arrive? Tap below to view details.
WALive WhatsApp preview
Automated WhatsApp events
from your Shopify store
Configure once inside your Shopify app, then let WhatsApp-Agent-AI send the right template message for each step of the order lifecycle. The preview on the right shows exactly what customers receive.
Order confirmed
Sent as soon as checkout succeeds, with order number and estimated delivery — keeps buyers confident their purchase went through.
Order shipped
Goes out when a fulfillment with tracking is created, sharing the live tracking link directly in WhatsApp.
Order delivered
Triggers once the shipment is delivered, encouraging feedback, support questions, and easy re-orders.
Shopify WhatsApp Agent
online · replies instantly
Automated WhatsApp updates from your Shopify store
Order confirmed
Hi Jamie,
Thank you for your purchase at Jasper's Market.
Your order #1043 is confirmed and getting ready to ship.
Estimated delivery: Tue, 9 Jan.
Sent automatically when a new order is successfully placed in your Shopify store.
Order shipped
Good news! Your order #1043 has shipped.
Track your package here: track.jaspers.market/1043
We'll send another update once it's delivered.
Triggered when a fulfillment with tracking details is created for the order in Shopify.
Order delivered
Your order #1043 was just delivered.
We hope you love it! Reply with any questions or feedback.
Tap below to view your order details.
Sent after the carrier marks the shipment as delivered, encouraging feedback and repeat purchases.
Powered by your Shopify store and WhatsApp-Agent-AI
Go live on WhatsApp in three phases
Install the Shopify app, tell the agent what to do, and switch on automated WhatsApp conversations in about 10 minutes—no code required.
Guided setup by MCP Chats
Install Shopify app & connect WhatsApp
Add the WhatsApp-Agent-AI app from the Shopify App Store, approve secure access to products and orders, and verify your WhatsApp Business number.
~3 minutes
Set up events & agent instructions
Choose which Shopify events trigger WhatsApp messages, define the replies and tone, and decide when to hand off to your human team.
~5 minutes
Switch on live automation
Turn on automation for selected events, start real conversations with customers, and refine flows as you see results.
~10 minutes to go live
Use Cases
See how different Shopify stores use WhatsApp-Agent-AI to serve customers better.
Help customers discover products, check availability, and get real-time order updates without leaving WhatsApp. The agent knows your catalog and answers questions instantly.
Services Include:
- Product Q&A and recommendations
- Stock and availability checks
- Order tracking and notifications
- Abandoned cart follow-ups
Deliverables:
- Faster customer responses
- Higher conversion rates
- Reduced support workload
Real results from Shopify stores
Store owners share how WhatsApp-Agent-AI reduced support load, increased sales, and improved customer satisfaction.
Our support team went from drowning in WhatsApp messages to actually focusing on complex issues. The agent handles 70% of our product questions automatically.
Setting up was easier than expected. Within minutes, customers were getting instant answers about sizing, stock, and order status right on WhatsApp.
Ready to see it on your store?
Book a live walkthrough and we'll show you how WhatsApp-Agent-AI handles conversations, order updates, and support for stores like yours.
See it live on your store!