Trusted conversational interfaces
for real-world problems
We turn complex business problems and processes into reliable, conversational experiences through AI.
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Leading teams use MCP Chats to automate communication and streamline complex workflows.
AI agents that work for your business
MCP Chats delivers ready-made AI products that plug into Shopify, Microsoft apps, WhatsApp, and other systems you already use.
Built for real business workflows
AI agents that handle order tracking, ticket routing, lead qualification, and email triage—so your team can focus on high-value work.
Help customers find products, check availability, and checkout in real-time—without leaving your website, WhatsApp, Instagram, or other platforms.
AI reads incoming tickets, extracts intent and urgency, tags them automatically, and routes to the right specialist—all before a human sees it.
AI tracks customer interactions, stores product preferences and search history, notifies customers when out-of-stock items return, and nudges based on past browsing behavior.
Triage, categorize, and draft email responses in Outlook. Agents suggest replies based on email content and context.
AI analyzes what customers view, asks about their needs, recommends the right products, and guides them to checkout—turning browsers into buyers.
Let customers try on products virtually or upload images to request custom items. AI matches their vision to your catalog or creates custom orders.
Where conversations turn into real outcomes
Our agents don't just answer questions—they understand your store or operation, take work off your team's plate, and stay fully transparent while they do it.
Grounded in real business systems
Grounded in real business systems
Agents reason over live data like orders, customers, tickets, and inventory before responding, so answers are accurate and actions reflect the current state of your business.
Continuously refined, not hard-coded
Continuously refined, not hard-coded
Teams can review, adjust, and improve agent behavior over time, allowing coverage and accuracy to improve without relying on brittle scripts or uncontrolled learning.
Shared context across channels
Shared context across channels
The same conversational logic and system context power chat, WhatsApp, email, and internal tools, so users don’t have to repeat themselves and interactions stay consistent.
Transparent and auditable by design
Transparent and auditable by design
See what data the agent used, which tools were invoked, and how decisions were made—so support, operations, and compliance teams stay confident in automation.
Trusted by CX and ops teams
Join teams who use MCPChats agents to handle high-volume customer conversations, keep SLAs on track, and give their staff time back for the work that really needs a human.
“Before MCPChats, our support inbox was drowning in order questions and simple tickets. Now agents handle tracking, returns, and FAQs across chat and email automatically, and my team finally has time for conversations that actually need a human.”
“MCPChats became the missing layer between our shared inbox and internal tools. Agents tag, route, and draft replies so my team focuses on edge cases instead of copy‑pasting the same responses all day.”
“We used to miss SLAs because simple issues piled up. With MCPChats, agents auto-resolve a huge chunk of tickets and flag anything risky for review, so we hit targets without burning out the team.”
“MCPChats plugged straight into our booking systems. Agents can pull reservations, change dates, and answer policy questions in natural language, which cut our average handle time by minutes per case.”
“Once we wired MCPChats into our internal tools, engineers stopped being the bottleneck for every little integration. We describe the workflow, connect the systems, and let agents orchestrate the busywork.”
“MCPChats agents sit across our web, WhatsApp, and retail support. Customers get consistent answers wherever they show up, and my team sees one unified view instead of juggling five tools.”
“We rolled MCPChats out gradually across support, finance, and ops. Shared agents and clear approval flows mean we get the benefits of automation without losing oversight.”
“MCPChats changed how we think about workflows. Instead of stitching together dozens of small automations, we give agents context about our customers and systems and let them decide the right next step.”
“We stood up our first MCPChats agent in a weekend. It started with simple order status questions and now handles a big slice of pre‑sale and post‑sale conversations for us.”
Frequently asked questions
Still have questions about MCPChats?
Let's talk. Our team can help you design the right agents for your business, connect your existing tools, and plan a safe rollout.